Buyer and Seller Policy

Welcome to the JetSet marketplace. The Buyer and Seller Policy establishes the rules and guidelines for purchasing and exchanging goods on our platform.

Buyers

Purchasing

Exploring the Assortment

Make sure you have all of the information about the product you want to purchase and that you are familiar with the conditions for returning the item. You have the right to ask the seller any relevant questions.

Payment

Avoid transactions through dubious sources.

Communication

Please communicate with sellers calmly and respectfully.

After Purchase

Delivery

Check that you have correctly filled in your personal details for delivery.

Inspection

Upon receipt, ensure that the product matches its description. If any issues arise, report them to the seller immediately.

Feedback

Please leave an honest review about your purchase.

Sellers

Listing Items

Accuracy

Ensure that the information in your listings is correct and supported by quality photos.

Pricing

Price should reflect the product’s characteristics, market value, and condition.

Shipping

Immediately specify the countries you wont ship to and shipping methods you will not use.

Sales Process

Communication

Please respond to buyer inquiries quickly and politely.

Payment

Conduct all operations through the JetSet marketplace—we ensure transaction security.

Delivery

Send products promptly and provide buyers with all tracking information.

After Sales

Disputes

It’s extremely important to professionally resolve conflicts, adhering to the Return Policy.

Feedback

You should encourage buyers to write reviews and remember to respond to customer comments.

Prohibitions

It is forbidden on the JetSet marketplace to sell counterfeit goods or engage in any operations that violate intellectual property rights. Any illegal activities, such as fake income advertisements or fraudulent schemes, are strictly prohibited.

Violations

Violating this Policy may lead to actions including (but not limited to) suspension of your account or termination of your contract.

Changes to this Policy

We reserve the right to change this Policy at any time. You will be informed immediately of any new developments or changes.

If you have any questions about this Policy, you can contact us:

Email: [email protected]

Address: Grosvenor House Luxury Hotel Tower 1 Dubai, UAE

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